Support

The code arrives within a few seconds; if it’s not in your inbox, check your spam or junk folder. The code is valid for 30 minutes. If it has expired, request a new one with "Resend code" in the "Verify your email" box.

Tap "Forgot password" on the sign-in screen and enter your email address. You can set a new password with the 6-digit code you receive.

Hadi Koşalım is for people aged 18 and over. Your birth year is only used for the age check and isn’t shown on your profile.

Tap "I want to join" on the run’s page. If the host approves your request, you’ll see the exact route, the meeting point and the run’s group chat.

You can have up to 5 upcoming runs at a time and create up to 5 runs in 24 hours; canceled and draft runs count too. The route must be 1–50 km, and a run can be created up to 30 days ahead. These limits protect the community from spam.

You need to verify your email address to publish a run. A run saved before verifying stays a draft that only you can see; after verifying, you can publish it from the run’s page.

On the run’s page, choose "Cancel run" from the menu in the top right. Participants get a cancellation notification.

Before approval, other users only see an approximate area shifted by a few hundred meters. The exact route and meeting point are only visible to the host and approved participants. Your location is only used while you’re using the app.

Choose "Report" or "Block" from the runner’s profile or the menu on the run’s page. To report a chat message, long-press it. Reports are reviewed by our team; content that breaks the rules is removed and accounts may be suspended.

Call 112 (the emergency number in Türkiye) first. Then report what happened in the app or write to us.

Choose which notifications you get in Profile → Notification settings. To turn all notifications on or off, use Settings → Hadi Koşalım → Notifications on your phone.

In Settings → Hadi Koşalım → Location on your phone. You can use the app without it too — just search for a neighborhood or address to pick a location.

Profile → Account → "Permanently delete my account". Your personal data is anonymized immediately and permanently deleted within 30 days; your upcoming runs are canceled. This can’t be undone.